Do I need to print my voucher?
Printing your voucher is not necessary. In our commitment [...]
Where do I find my voucher?
Your voucher will be sent to you with your [...]
What should I do when I cannot understand if my booking is all done?
If you haven't received a confirmation email, it's possible [...]
How can you help me if I cannot get my booking to go through?
Please email us at care@connectingfrance.fr and we will do [...]
What should I do if I do not receive a confirmation e-mail?
Please contact us at care@connectingfrance.fr if you do not [...]
When will I receive confirmation of my booking?
Once your booking is finalized, you'll immediately receive an [...]