No, we cannot refund missed tours. The tickets and reservations allocated for your tour are specific to the pre-booked time and guide, and they cannot be used at another time. It’s essential to use the tickets as scheduled with your guide.

Additionally, please note that the reserved spot on the tour was held for you. If you fail to show up without notifying us, we miss the opportunity to offer that spot to another guest. We appreciate your understanding in this matter. If you have any concerns or need further assistance, feel free to reach out to us.